[Verified Answer]: For this task you will be required to produce…

For this task you will be required to produce a response to the given case study. Demi is the senior nurse on a unit for elderly people. One of the male relatives of a patient from eastern Europe has arrived at the nursing station in a very agitated state. He is screaming and shouting about the care his mum is receiving saying that it is not good enough. He sounds very aggressive and is attracting attention from the other carers. The junior nurses are finding it hard to manage the situation. Consider how interpersonal skills are used across the range of contexts given hereBetween the senior and junior nurses Between the senior nurse and the agitated son Between the nurses and the other relatives1.1 Analyse the verbal and nonverbal skills used in a range of contexts within a given profession. 2.1 Evaluates the importance of an awareness of cultural diversity across a range of contexts for a given professional. 3.1 Evaluate own interpersonal skills analysing strengths and areas to develop. 3.2 Evaluate ways of addressing areas to develop